Privacy Policy

A. Information You Provide.

We may collect the following information about you when you use the Services:

• Correspondence and Content: When you contact us for support or other inquiries, you may share with us your contact details and contextual information relevant to your issue (such as wallet type, token or transaction details, device type, or error codes). This helps us respond and improve the Services.

You may choose to voluntarily provide other information to us that we have not solicited from you, and, in such instances, you are solely responsible for such information.

A. Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

• Managing your information and accounts
• Providing access to certain areas, functionalities, and features of our Services
• Answering requests for customer or technical support
• Communicating with you about your account, activities on our Services, and policy changes

B. Administrative Purposes

We use your information for various administrative purposes, such as:

• Pursuing our legitimate interests such as direct marketing, research and development, network and information security, and fraud prevention
• Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity
• Measuring interest and engagement in our Services
• Improving, upgrading or enhancing our Services
• Developing new products and Services
• Ensuring internal quality control and safety
• Authenticating and verifying individual identities
• Debugging to identify and repair errors with our Services
• Auditing relating to interactions, transactions and other compliance activities
• Enforcing our agreements and policies
• Complying with our legal obligations

A. Disclosures to Provide Our Services

The categories of third parties with whom we may share your information are described below:

• Service Providers: We may share your information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, customer support service, and related services.
• Affiliates: We may share your information with our company affiliates.
• APIs/SDKs: We may use third-party Application Program Interfaces ("APIs") and Software Development Kits ("SDKs") as part of the functionality of our Services.

B. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

A. Email and Telephone Communications

If you receive an unwanted promotional email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested.

B. "Do Not Track"

Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

C. Cookies and Interest-Based Advertising

You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly.